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Success for stores at Westwood Cross The stores at Westwood Cross are celebrating great success as the centre nears its second Christmas trading. With footfall of over 5 million since opening in June 2005, it is no surprise that individual retailers are seeing fantastic results. WHSmith has won the award for Area Store of the Year for the Kent and Sussex region based on last year’s incredible results, which exceeded all targets. The store also ranked as one of the highest achieving WHSmith stores in the country. Clive Richardson, Store Manager at WHSmith said: “I attribute the great success we have seen so far to my dedicated team in store and excellent customer service. The store has been able to thrive thanks to the varied shopping offer and fantastic environment that Westwood Cross provides.” WHSmith isn’t the only store reaping the benefits of Westwood Cross. Footwear retailer Clarks and mobile phone store O2 have also received exceptionally good results. Ratings for customer service, store appearance and the product knowledge of staff at both stores were significantly high. Sue Queally, Store Manager at Clarks said: “I am very proud to be part of this year’s success at Clarks and of the success of Westwood Cross. Clarks continues to be the leading retailer for children’s footwear and I believe it is the fantastic knowledge and understanding about our customers and our friendly and professional approach which has lead us to this position.” David Plumb, Centre Manager said: “I’m delighted to see the stores performing so well and shoppers enjoying exceptional service as a result. With such a convenient location and late opening times, Westwood Cross is the ideal environment for stores to thrive and this is evident in the results we are seeing from individual retailers.” Westwood Cross is home to over 35 stores, including Debenhams, Next, TK Maxx and Next. Whether you’re looking for glittering fashions, the latest homeware or the perfect gift, Westwood Cross is bound to have it. For further information visit www.westwoodx.co.uk
For further information, please contact Natalie Grantham at LMMC on 01926 611700 or mail to natalie@lmmc.co.uk |
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